Terms and Conditions

Ordering & Product Information

  • Order Acceptance: Orders are offers to buy, not contracts. Global Sports Link reserves the right to reject orders due to errors in price, description, or availability.
  • Contract Formation: A contract is only formed once the goods are dispatched.
  • Accuracy: Global Sports Link aims for accuracy but reserves the right to correct errors in descriptions, prices, or availability at any time.

Exchanges & Returns

  • Timeframe: Notify Global Sports Link within 14 days of receipt and return items within 30 days.
  • Condition: Items must be unused, in original packaging, with all accessories and documentation.
  • Return Shipping: Customer pays return shipping; proof of delivery is recommended.
  • Refund Deductions: Up to £10 may be deducted for non-faulty returns due to subsidised shipping.

Cricket Bats

  • Knocking-In Service: Orders for bats with knocking-in cannot be cancelled or returned.
  • Warranty Conditions: Bats must be oiled and knocked in properly. Damage from misuse or poor preparation is not covered.

Product Warranties

  • Manufacturer Warranty: Varies by product. Customer covers return costs.
  • No Refunds: Faulty items may be repaired or replaced. If unavailable, a credit note is issued — no refunds under warranty claims.
  • Customer Responsibility: Return shipping and any replacement delivery costs.

Delivery & Shipping

  • Standard Dispatch: Same-day processing for orders placed before 1:30 PM (Mon–Fri).
  • Delivery Methods:
    • Small items: Royal Mail
    • Large items: DPD (signature required)
  • Missed Deliveries: Two attempts; after that, the order is returned, and extra costs may apply.
  • Free Delivery: Offered on eligible orders, but up to £10 may be deducted if item is returned.
  • International Orders:
    • Estimated costs shown at checkout — subject to adjustment.
    • Customer pays import duties/taxes.
    • If refused at delivery, return costs are deducted from refund.

Privacy & Security

  • Security Measures: Firewalls, SSL encryption in place.
  • Data Usage: For marketing, website improvement, and order analysis.
  • No Third-Party Sharing: Contact details and emails are not sold or shared.

Legal & Site Use

  • Copyright: All website content is protected and cannot be reused without permission.
  • Site Access: Limited to personal use. No commercial use, data mining, or content duplication allowed.

Payments

  • Verification: Global Sports Link may conduct payment checks.
  • Fraud: Goods remain Global Sports Link property in fraudulent cases; authorities will be notified.
  • Full Payment Required: Before dispatch.

Product Use & Liability

  • Usage Instructions: Follow manufacturer guidance.
  • Cricket Equipment: Damage from misuse or improper prep may void warranty.
  • Injuries: Global Sports Link is not liable for injuries from product use.

Racket Demo Service

  • Eligible Products: Select rackets only.
  • Return Condition: Must be returned in original condition within 7 days.
  • Do Not Remove: Overgrip, plastic sleeve, or demo tape.
  • Damage: Misused rackets may incur charges or be rejected.

Pricing

  • Includes VAT
  • Subject to Change: Prices may change without notice.

Contact Information

  • Address: Global Sports Link, Unit 9 Market Place, 5 Pilgrims Way, London, E6 1HW
  • Phone: 07777412255
  • Email: info@globalsportslink.co.uk
  • VAT Number:
  • Trading Name: Global Sports Link
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